A team in a strategy workshop around a whiteboard of sticky notes

Get more from the HubSpot you own.

A portal health audit across six areas, scored, with a fix plan ranked by revenue impact.

A HubSpot audit from Azend scores your portal across six areas: data quality, properties, automation, reporting, adoption and agent readiness, so the HubSpot you already pay for produces more revenue and is ready for AI agents.

Portal audit

What leaders measure.

The metrics we instrument in HubSpot. Named, never promised.

CEOChief Executive Officer

What the platform costs, and what it returns.

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CROChief Revenue Officer

A forecast built on records you can trust.

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CTOChief Technology Officer

Security, access and integrations checked.

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The six areas.

01

Data quality

Duplicates, missing owners, stale records, broken associations.

02

Properties

Unused, duplicated and free-text fields that should be picklists.

03

Automation

Workflows that conflict, fail silently or nobody owns.

04

Reporting

Whether leadership can trust the pipeline, attribution and forecast.

05

Adoption

Who logs in, what they use, and where work happens outside HubSpot.

06

Agent readiness

Data, knowledge and processes ready for Agent Hub.

Framework 01

Six areas, by team.

Each cell gets a rating and its evidence.

A model, not a result: the grid stays blank until we review your portal; your report fills every cell.

What we check.

Lifecycle stagesDeal pipelines and stagesLead routing and SLAsForms and trackingIntegrations and sync errorsUsers, teams and permissionsSeats and licences in useMessaging channelsConsent and data protectionKnowledge baseDashboards

What you get.

Written for the board and for the admin who does the work.

01

Scored health report

Six scores, with the evidence behind each.

02

Prioritised fix list

Every issue ranked by revenue impact and effort.

03

Quick wins

Fixes your team can make straight away.

04

Agent readiness view

The first agent worth deploying, and what it needs first.

05

Leadership readout

One session with your leadership team.

How the audit runs.

Read-only. Nothing changes until you decide.

01

Access

Read access to the portal and a list of the people who use it.

02

Review

Data, properties, workflows, reports and integrations examined in the portal.

03

Interview

Short sessions with marketing, sales and service in each market.

04

Decide

Priorities, owners and dates agreed.

Questions.

We were set up by another partner. Is that a problem?

No. We judge the portal against how you sell today, not against who built it.

Do we have to use Azend to fix what you find?

No. The fix list is written so your own team or any partner can act on it.

An executive with a coffee by an office window, looking out over the city

Know what your portal is worth.

A strategy call scopes the audit, the markets it covers and the people we should speak to.