A team in a strategy workshop around a whiteboard of sticky notes

We run it with you after launch.

One retainer that runs and improves your HubSpot platform and AI agents across Southeast Asia.

Azend's HubSpot managed services are a retainer that runs your platform and AI agents after launch, delivered by the team that built the system.

Launch is where the work starts.

One loop, run with your teams, for as long as the system runs your revenue.

What the retainer covers.

01

Platform admin

Users, permissions, properties, data quality and change requests.

02

Optimisation

Workflows, lead scoring, pipelines and integrations improved as you learn.

03

Reporting

Dashboards for the board, the region and the team, kept true.

04

Agent tuning

Knowledge, prompts, guardrails and handoffs reviewed against what agents actually did.

05

Training

New starters, new markets and new features, taught in your teams' context.

06

Roadmap reviews

What to build next, with leadership in the room.

Framework 01

A quarter of managed operations.

What runs every week, every month and every quarter, so the platform never drifts.

Platform adminEvery week
OptimisationOngoing, ranked by value
ReportingEvery month
Agent tuningEvery month
TrainingAs teams and markets change
Roadmap reviewEvery quarter, with leadership

A model, not a commitment: the cadence is agreed when the retainer is scoped.

What changes.

Without it

The system drifts

Fields multiply, reports stop matching, agents answer from stale knowledge. Teams build workarounds.

With it

The system compounds

One owner for the platform, and agents tuned on live results.

Leadership lens

What the retainer is measured on.

The retainer is an operating cost. It has to earn its place.

  • Return on investment

    Roadmap reviews rank every change by the revenue it moves.

  • Total cost of ownership

    One team runs platform and agents, instead of in-house admin plus several vendors.

  • Cost to serve

    Agents tuned so more inquiries resolve without a handoff.

  • Time to value

    Changes ship into live use each month, not into a backlog.

How we engage

Not a fifth service

Managed operations is how the four service lines keep working after launch: strategy, platform, agents and marketing, under one retainer.

What we run.

Across the HubSpot platform.

Smart CRMMarketing HubSales HubService HubData HubAgent HubHubSpot Credits

Questions.

Can you take over a HubSpot portal another partner built?

Yes. We start with an audit of the portal, then agree what to fix first and what to run. HubSpot audit

How is the retainer priced?

It is scoped in a strategy call around your platform, markets and agents, so the price follows the work.

Keep the system getting better.

A strategy call maps what your platform and agents need after launch.