A leadership team gathered around a laptop in a meeting room above the city at dusk

One home for every agent.

HubSpot Agent Hub, set up so every agent does work you can count.

HubSpot Agent Hub is HubSpot's central home for building and managing AI agents across marketing, sales and service, built on your CRM data. Azend, a HubSpot Diamond Solutions Partner, sets it up with governance, context and measurement.

Agent Hub

What leaders measure.

The metrics we instrument in HubSpot. Named, never promised.

CEOChief Executive Officer

AI that shows up in the P&L, with risk contained.

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COOChief Operating Officer

More work done by the same teams.

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CTOChief Technology Officer

Agents governed, secured and costed.

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Five functions report in.

People review what matters before it reaches a customer.

MARKETINGContent, Campaignand Nurture agents SALESProspecting Agent,Smart Deal Progression SERVICECustomer Agent,across channels DATAData Agent: CRM,calls and documents REVENUERevenue Agent: invoicefollow-up, reminders AGENT HUBBuild, activate, monitorAGENT BUILDER ยท CREDITS PEOPLE REVIEWApprove, editor take over MARKETINGContent, Campaign, Nurture SALESProspecting, Smart Deal Progression SERVICECustomer Agent DATAData Agent REVENUERevenue Agent AGENT HUBBuild, activate, monitor PEOPLE REVIEWApprove, edit or take over

The agents it manages.

What HubSpot ships inside Agent Hub today, and the business number each one serves.

01

Content Agent

Blog posts, social content and landing pages in your brand voice.

02

Campaign Agent

One goal turned into a planned, multi-channel campaign.

03

Nurture Agent

Personalised email for each lead, based on their stage.

04

Prospecting Agent

Monitors buying signals and launches personalised outreach.

05

Customer Agent

Resolves customer enquiries across channels.

06

Data Agent

Customer insight from your CRM, calls and documents.

07

Smart Deal Progression

AI-suggested next steps after every call.

08

Revenue Agent

Invoice follow-up and payment reminders.

Build your own. Pay per use.

Agent Builder

Custom agents, no code

Custom agents and workflows on one canvas, using your prompts, knowledge and CRM data.

HubSpot Credits

Pay when work gets done

Credits bought upfront or pay-as-you-go. Custom agents consume credits as they work.

HubSpot reports. Averages HubSpot publishes for teams using its agents. Not Azend client results.

77%More customer tickets closed on average per month
39%Faster ticket resolution vs. teams not using Customer Agent
65%More sales leads created on average per month
26%Higher deal win rate with Prospecting Agent

How we set it up.

Every agent gets an owner, a limit and a number the board can read.

01

Context

Clean CRM data, plus your brand, knowledge, policies and processes written for agents to use.

02

Governance

Who can activate agents, what each may do, where people review, and how credits are capped.

03

Pilot

One agent, one team, one market. People approve, edit and take over where needed.

04

Measurement

Each agent reported against the outcome it was deployed for, in Agent Hub and your dashboards.

05

Scale

Extend what works to more teams and markets. Stop what does not.

Questions.

Which HubSpot editions include Agent Hub?

HubSpot states Agent Hub is included in all Starter, Professional and Enterprise editions. Individual agents can have their own edition requirements and use HubSpot Credits.

What is the difference between Agent Hub and Agent Builder?

Agent Hub is where you see, activate and monitor every agent. Agent Builder is the canvas inside it for building your own.

Do we need a partner to use Agent Hub?

No. Turning an agent on is quick. Making it accurate, safe and measured across markets is the work: clean data, written context, review rules and reporting.

A business leader and a consultant shaking hands in an office lobby

Give every agent an owner.

A strategy call maps which agents to activate first, who reviews them and the number each should move.