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HubSpot Diamond Solutions Partner

One customer record. Every team.

HubSpot Smart CRM, designed and implemented for enterprises across Southeast Asia.

HubSpot Smart CRM is the AI-powered CRM at the centre of HubSpot: contacts, companies, deals, tickets and activity, shared by every team. Azend designs and implements it for enterprises across Southeast Asia, market by market.

Smart CRM

What leaders measure.

The metrics we instrument in HubSpot. Named, never promised.

CEOChief Executive Officer

Growth and retention, read across every market.

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CROChief Revenue Officer

A pipeline every market records the same way.

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CTOChief Technology Officer

Fewer tools to run.

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What Smart CRM does.

The core HubSpot runs on. Every hub reads from it and writes back to it.

01

Customer records

Contacts, companies and their full history in one place.

02

Deal pipelines

Every opportunity tracked by stage, owner and value.

03

Tasks and activity

Calls, emails, meetings and tasks logged on the record.

04

Dashboards

Reporting on the same data every team uses.

05

Users and permissions

Who sees and edits what, by team.

06

Breeze Assistant

AI research, meeting prep and record summaries inside the CRM.

Channels in. Teams and agents out.

01CHANNELSWeb, email, callsand messaging 02SMART CRMOne record percustomerTHE CORE 03TEAMSMarketing, salesand service 04AGENTSWork from thesame recordAGENT HUB 05REPORTINGOne view forleadership CHANNELS01Web, email, calls and messaging SMART CRM02One record per customerTHE CORE TEAMS03Marketing, sales and service AGENTS04Work from the same recordAGENT HUB REPORTING05One view for leadership

Agents built on it.

Every agent in Agent Hub works from Smart CRM data. Cleaner records mean more accurate agents and fewer manual fixes.

Since 2016. Building growth systems across Southeast Asia.

130+Transformations
16+Countries served
30+Industries and markets
50+Global talents and partners

What Azend does with it.

01

Design the data model

Objects, properties, lifecycle stages and pipelines agreed before anything is built.

02

Set up every market

Brands, teams, currencies, languages and permissions by market, with one regional view.

03

Migrate and integrate

History from your current CRM, plus ERP, core systems, WhatsApp, Viber and LINE.

04

Make data agent-ready

Duplicates removed, properties governed and owners named, so agents act on facts.

05

Drive adoption

Training by role and market, then usage reviews until the CRM is how work gets done.

Questions.

Is HubSpot Smart CRM free?

HubSpot offers a free CRM, with paid Starter, Professional and Enterprise editions. Enterprises usually need the paid hubs for permissions, reporting and automation at scale.

Can you move us from Salesforce or Zoho?

Yes. We migrate records, history and pipelines into Smart CRM and retire the old system once the new one is in use. Read more

Two colleagues discussing a tablet at a standing desk

One record for every market.

A strategy call maps your markets, systems and data into one Smart CRM design and one forecast.