A team in a strategy workshop around a whiteboard of sticky notes

ChatGPT ads arrive in Southeast Asia.

What the launch means for your brand inside AI answers.

In short

On 23 September 2026, OpenAI expanded ChatGPT ads to Malaysia, Singapore, the Philippines, Indonesia, Thailand, Vietnam and Taiwan. For brands, that means two jobs: earn a place in the answer, and decide whether to pay for the space beneath it.

Executive briefing · By Aaron Goh, CEO, Azend Group · 2 October 2026 · 3 min read

For two years, the advice to brands about AI assistants was about earning visibility: be the source the answer cites. That still holds. What changed in September is that there is now a paid option too, in the markets where most of our clients sell.

What exactly launched?

OpenAI announced on 23 September 2026 that ChatGPT ads now run in Indonesia, Malaysia, the Philippines, Singapore, Thailand, Vietnam and Taiwan, taking the total to more than 60 countries. Businesses can buy through a self-serve Ads Manager, through agency partners or through OpenAI's own team. OpenAI also said ChatGPT ads passed USD 1 billion in annualised revenue run rate in under 200 days.

According to OpenAI's help centre, ads appear for Free and Go users below the end of a response, labelled as sponsored and visually separate. Plus, Pro, Business, Enterprise and Edu accounts carry no ads. OpenAI states that ads “do not influence ChatGPT's answers” and that advertisers do not receive users' chats.

Earned answer, paid space, captured lead.

How a buyer can now meet your brand inside ChatGPT.

01QUESTIONBuyer asks aboutyour categoryINTENT 02ANSWEREarned, not boughtShaped by your contentand facts on the webAEO 03SPONSOREDBelow the answerLabelled and separateFree and Go users onlyADS 04CAPTURELanding page and formOne CRM recordMeasured to revenueCRM QUESTION01Buyer asks aboutyour categoryINTENT ANSWER02Earned, not boughtShaped by your contentand facts on the webAEO SPONSORED03Below the answerLabelled and separateFree and Go users onlyADS CAPTURE04Landing page and formOne CRM recordMeasured to revenueCRM

Ad placement and eligibility as described in OpenAI's help centre.

Does paying change what ChatGPT says about you?

Not according to OpenAI. Ads run on separate systems, and the answer is not for sale. So the answer still has to be earned, through clear, direct content on your own site and consistent facts across the web. That is answer engine optimisation, and it matters more now, because a weak answer above your ad undoes the ad. Our piece on answer engines covers the method.

Who sees the ads?

Only Free and Go users. Many enterprise buyers use ChatGPT through paid business plans, which carry no ads. For B2B brands, the earned answer reaches decision makers that ads cannot. For consumer brands, the reach among free users may be the bigger opening. Test before you commit budget.

How should you measure it?

OpenAI says new formats, optimisation tools and measurement are still to come. Until they mature, measure what you control: send ad traffic to dedicated pages, capture every lead in the CRM and judge the channel on pipeline and revenue, not clicks. HubSpot's AEO tool, in beta, tracks brand visibility in AI answers alongside.

What does this mean for budget planning?

Treat ChatGPT ads as a test line in next year's plan, not a reallocation. The format is new, measurement is still being built, and the audience is limited to free users. Fund the earned side first. Direct answers on your own site, consistent facts on the pages AI assistants read, and tracking of how you appear in AI answers all pay off whether or not you buy ads. Then set aside a small, fixed budget to test paid placement in one or two markets, with a clear pipeline target and a stop date. If the test produces qualified pipeline at a cost you would accept from search or social, scale it. If not, the earned work still stands, and you have learned cheaply.

What to do on Monday.

  1. Ask ChatGPT the ten questions your buyers ask about your category, and note whether you are named.
  2. Fix the gaps with direct answers on your own site before you buy any ads.
  3. Work out whether your buyers mostly use free or business plans.
  4. If you test ads, run a small, time-boxed pilot with its own landing page and CRM source.
  5. Report the test on pipeline created, not impressions.

Questions.

Do ChatGPT ads influence ChatGPT's answers?

OpenAI states they do not. Ads run on separate systems, appear below the response, are labelled as sponsored, and advertisers cannot shape or rank answers.

Who sees ads in ChatGPT?

Users on the Free and Go plans. OpenAI says Plus, Pro, Business, Enterprise and Edu accounts do not have ads, and ads are not shown to users identified as under 18.

Earn the answer, then buy the space.

A strategy call checks how AI assistants describe your brand today, and where paid fits.